Welcome to Paliwal Commerce Classes (“PCC,” “we,” “us,” or “our”), accessible at paliwalcommerce.in (the “Platform”). These Terms and Conditions (“Terms”) govern your access to and use of our website, courses, video lectures, notes, and related services (collectively, the “Services”).
By creating an account, purchasing a course, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
1. Who We Are
Paliwal Commerce Classes is an online commerce coaching platform offering pre-recorded video lectures and study notes for Class 11, Class 12, B.Com, and Foundation-level students, operated by:
2. Eligibility and Accounts
2.1 The Services are intended for students studying commerce at school, undergraduate, or professional-exam levels, and their parents or lawful guardians.
Notice for Students Under 18 (Minors)
2.2 If you are under 18 years of age, you may only create an account and use the Services with the involvement and verifiable consent of a parent or lawful guardian. During sign-up, users who indicate they are under 18 must provide their parent/guardian's full name and confirm explicit parental consent before their account can be created.
2.3 You must provide accurate, current information when creating an account and keep your login credentials confidential. You are responsible for all activity under your account.
2.4 Single-device / single-session access: Each account is licensed for use on one active device or browser session at a time. Logging in on a new device will automatically terminate any existing active session. Sharing login credentials with another person, or attempting to circumvent session controls, constitutes a material breach and may result in account termination without refund.
3. Nature of the Services
3.1 All courses consist of pre-recorded video lectures and digital study notes. PCC does not offer live classes or real-time tutoring as part of standard online course enrollments unless separately and explicitly specified.
3.2 Course content is made available for streaming and viewing within the Platform only. Downloading, recording, screen-capturing, or exporting video content outside the Platform is strictly prohibited.
3.3 Course Validity: Paid course access is valid for 12 months from the date of purchase or grant, after which access expires unless renewed. Free/preview content is accessible as long as PCC continues to publish it.
3.4 We aim for high platform availability but do not guarantee uninterrupted, error-free service. Scheduled maintenance or third-party infrastructure delays may cause temporary unavailability.
4. Fees and Payment
4.1 Course fees are displayed in Indian Rupees (INR) on the respective course page. Prices are inclusive of applicable taxes, where any apply.
4.2 Payments are securely processed through Razorpay, an RBI-regulated payment aggregator. PCC does not store your debit/credit card, UPI PIN, or net-banking credentials.
4.3 Access to purchased courses is granted automatically upon successful payment confirmation.
4.4 Refunds and cancellations are governed by our separate Refund and Cancellation Policy, which forms an integral part of these Terms.
5. Intellectual Property
5.1 All video lectures, notes, course structure, logos, and materials (“Content”) are the intellectual property of PCC and/or Vinay Paliwal, protected under the Copyright Act, 1957 and applicable Indian intellectual property laws.
5.2 Purchasing course access grants you a limited, non-exclusive, non-transferable, personal educational licence. You may not copy, reproduce, screen-record, re-upload, distribute, or commercially exploit any Content without our prior written consent.
6. User Conduct
You agree not to:
- Use the Platform for unlawful purposes or in violation of intellectual property laws;
- Attempt to gain unauthorised access to systems or accounts;
- Use bots, scrapers, or automated tools to extract videos, notes, or data;
- Post abusive, defamatory, or inappropriate content through doubts or message portals.
7. Results and Outcomes
7.1 References to student results, pass rates, or historical statistics (including “5,000+ students taught,” “20+ years of teaching experience,” and “95%+ success rate”) reflect Vinay Paliwal's teaching record and are provided for general information.
7.2 PCC does not guarantee any specific exam result, grade, or rank. Academic achievement depends on individual dedication, effort, and consistent practice.
8. Limitation of Liability
To the maximum extent permitted by applicable Indian law, PCC's total aggregate liability arising from your use of the Services shall not exceed the amount actually paid by you for the specific course giving rise to the claim.
9. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall first be attempted to be resolved amicably. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the competent courts in Narmadapuram, Madhya Pradesh.
10. Grievance Officer and Contact
In accordance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, our designated Grievance Officer is:
Complaints are acknowledged within 48 hours and aimed to be resolved within one month of receipt.